Purcell Parker Solicitors takes data privacy seriously and is committed to compliance with the Data Protection Regulations 2016 and the Data Protection Act 2018.
This statement explains how we may collect and process information about:
- visitors to our website
- people who use our services e.g. clients
- job applicants and our current employees
Submitting your contact details
On various occasions, including through forms on our website, we invite or request you to submit your contact details and other information about yourself or your organisation, or to send us emails which will, of course, also identify you.
How we use this information
In each case, the purpose for which you are invited to give us information is clear. We will not use your information for purposes that are not clear when you provide your details, and will not disclose it outside Purcell Parker Solicitors, except to service providers acting on our behalf or in other very limited circumstances, for example, with your agreement or where we are legally obliged to do so. The information you provide to us will be used for the following reasons:
- To manage our relationship with you.
- To provide you with the best service possible.
- To improve our services.
- Provide information relating to us if you indicate that you want to receive marketing material or similar communications.
- Provide aggregate information and statistics for the purposes of monitoring website usage in order to help Purcell Parker develop their website and services. These statistics will not include information that can be used to identify any individual.
If you do not want to receive information from us
We may use your details to send you information from Purcell Parker Solicitors about events or legal developments which we believe may be of interest to you (other than information that you have specifically requested). We will give you an opportunity to tell us that you do not wish to receive such information by accepting or rejecting an invitation.
We have robust information security management systems in place to protect your personal information.
Analytics and anonymisation
The Right of Confirmation and Access
As a data subject you have the right to obtain confirmation from our Data Protection Manager as to whether or not personal data concerning you is being processed. You also have the right to obtain from us free information about your personal data stored at any time and a copy of this information. Furthermore, you have the right to obtain information as to whether personal data is transferred to a third country or to an international organisation. Where this is the case, you also have the right to be informed of the appropriate safeguards relation to the transfer.
Right to Rectification and Erasure (Right to be forgotten)
You have the right to ask us to rectify inaccurate data or to complete any incomplete personal data that we hold.
You have the right to ask us to erase your personal data without delay where one of the statutory grounds applies, so long as the processing is not necessary. If you request us to erase your personal data then this means that our business relationship will end as we cannot provide our service without processing your data.
Right of Restriction of Processing/Right to Object
You have the right to restrict the processing of your personal data under certain circumstances, including if you have contested its accuracy and while this is being verified by us, or if you have objected to its processing and while we are considering whether we have legitimate grounds to continue to do so. You have the right to object, on grounds relating to your particular situation, at any time, to the processing of personal data concerning you.
If you have any questions about our privacy policies, want to exercise your right to see a copy of the information that we hold about you, or think that information we hold about you may need to be corrected, wish to delete all or any part of it or to object to the processing on legitimate grounds please contact Tiernan Davis, who is ultimately responsible for data protection within the firm, on 0121 2369781. We will respond to your request free of charge and within 1 month.
How to complain about the use of your data
If you wish to raise a complaint about how we have handled your personal data, including in relation to any of the rights outlined above you can, again contact Mr Davis and we will investigate the matter for you.
If you are not satisfied with our response, or believe we are processing your data unfairly or unlawfully, you can complain to the Supervisory Authority – Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AT. You can find further information about the ICO and their complaints procedure here: https://ico.org.uk/concern/